Shipping Policy
Domestic Shipping
All orders are processed and shipped from Los Angeles, California. Orders are typically processed within 1–3 business days after they are placed.
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 72 hours for tracking updates to appear after receiving your shipping confirmation.
If a package is refused, returned to sender, or undeliverable due to an incorrect shipping address provided by the customer, any additional shipping fees incurred will be the responsibility of the customer.
All orders are insured for their full purchase value. Once a package has been accepted by the carrier and tracking information has been provided, Aza & Ari is not responsible for lost, stolen, delayed, or missing packages; however, we are happy to assist customers in resolving carrier issues. Customers are responsible for filing claims directly with the shipping carrier; however, we are happy to assist with the claims process when possible.
International Shipping
We proudly ship internationally.
Please note that all international orders are final sale and are not eligible for returns or exchanges.
The recipient is responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country. These fees are not included in your order total and cannot be estimated by Aza & Ari at checkout.
For more information regarding customs fees and import regulations, we recommend contacting your local customs office.
Once a package has been accepted by the carrier and tracking information has been provided, Aza & Ari is not responsible for lost, stolen, delayed, or missing packages. Customers are responsible for filing claims directly with the shipping carrier; however, we are happy to assist with the claims process when possible.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery at info@azaandari.com.
To help us resolve the issue as quickly as possible, please include:
- Photos of the outside of the package
- Photos of the inside packaging materials
- Photos clearly showing the damaged item(s)
- Your order number
- A brief description of the damage
Please retain all packaging materials and packing slips until the claim has been reviewed and resolved.
We will work with you to determine the appropriate next steps.
Aza & Ari was born from a simple desire: to fill our home with delightful, well-made things that feel special enough to keep and use for years.
As a mother of two young children living in Los Angeles, I've spent countless hours searching for pieces that are both functional and thoughtfully designed. Too often, I find myself overwhelmed by endless options, fast-moving trends, and products made to be tossed and replaced rather than kept, reused, loved for decades.
I wanted something different.
I believe the items we bring into our homes matter. The clothes our children wear, the linens, and the everyday objects we use should be crafted with care, designed with intention, and made to last.
Aza & Ari is a curated collection of home goods, clothing and tabletop essentials selected for their quality, craftsmanship, and timeless appeal. Every item is chosen with the modern family in mind — pieces that elevate daily life without feeling precious or complicated.
Our goal is simple: to help you discover beautiful, lasting products.
In a world filled with mass-produced goods and endless scrolling, Aza & Ari offers a more thoughtful way to shop—one centered on meaningful design, and the belief that fewer, better things can make a house feel more like home.
Welcome to Aza & Ari.
With love, Claire
Founder
